Strategy & Research
Ava Lindqvist
Audience Researcher · the empath
What Ava does
Ava builds contextual personas — not “IT Manager” but “IT Manager at a 200-bed regional hospital, compliance-strapped, no staff.” She maps the pains, needs and buying motion behind every search so the team writes for a real person.
How Ava works
- Synthesizes research, reviews and real customer language into contextual personas.
- Maps each persona’s pains, triggers, objections and buying motion.
- Defines the funnel entry point for each persona (TOFU/MOFU/BOFU).
- Pressure-tests personas against evidence and flags assumptions for your review.
- Hands personas to Maya and Cora to shape content and conversion.
Owns: personas + pain points. Hands off to: Maya, Cora.